General
Q: How to identify ZOTAC Products (SKU, PN) ?
A: ZOTAC products are identified by their Product Name, SKU Number, and Part Number (PN).
Each product ...
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Q: What ZOTAC Products are available ?
A: ZOTAC products include, but not limited to, Motherboards, Graphic Cards, ZBOX Mini PCs, Accessories,...
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Q: After Sales Support Contact?
A: Please use the Contact Us page and select the corresponding department for inquiries
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Q: Technical Support Contact?
A: Please use the Contact Us page and select the corresponding department for inquiries
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Q: RMA Enquiry Contact?
A: Please use the Contact Us page and select the corresponding department for inquiries
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Q: Sales Enquiry Contact?
A: Please use the Contact Us page and select the corresponding department for inquiries
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Q: How to get information and support on ZOTAC products?
A: General and Product information including product brochures are available at our website. For produc...
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Q: ZOTAC Product Warranty
A: Unless otherwise specified with special agreement, all ZOTAC products in general has standard warran...
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Q: ZOTAC Product Certifications?
A: All ZOTAC products go through intensive compatibility and reliability tests in our Quality Assurance...
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Q: Where can I purchase ZOTAC products?
A: ZOTAC Motherboards, Graphic Cards, and ZBOX Mini PCs are sold world wide through various channels. R...
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Graphics Cards
Q: Window 10 not recognizing graphics adapter
A: Windows 10 build versions older then 1607 requires to be updated in order for the drivers to recogni...
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Q: Why do my fans NOT spin
A: New graphics cards (GTX 960, 980ti, 950) have a new feature called FREEZE, allowing graphics cards t...
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Q: Default video output port order
A: Most cards will default to VGA, DVI, HDMI, then DP
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Q: SLI information
A: http://www.geforce.com/hardware/technology/sli
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Q: Video Card will not show anything
A: There may be a few reasons. This may be due to a compatibility issue. Check to make sure your mother...
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Q: What type of Display Monitors are supported by a graphics card ?
A: ZOTAC graphic cards are designed to work with PC industry standard display monitors including VGA (A...
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Q: What type of Power Supply Unit is needed for a graphics card ?
A: Different class / performance graphics cards require diffferent power from the system Power Supply U...
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Q: Where to get graphics card driver and how to update graphics card driver ?
A: Latest graphics card drivers (for Microsoft Windows) are available for download from the ZOTAC websi...
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Q: What type of Operating Systems are supported by the graphics card ?
A: ZOTAC graphics cards are designed to work with Microsoft Windows Operating System, and bundled with ...
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Q: What is graphic BIOS and how to identify graphic BIOS ID ?
A: Graphics Card Video BIOS (VBIOS) provide the basic operating code for powerup initialization of the ...
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